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FAQ

Everything contractors ask before getting started

Yes. Your current business number stays the same — you just set up call forwarding to SubCall. Your customers won't notice any change. No new number, no app, no hardware.
Most contractors are live in under 5 minutes. We configure your AI receptionist for your specific trade, set up call forwarding, and you're ready to take calls.
If the AI detects a situation it can't resolve — like a complex question or an angry customer — it flags the call as urgent and immediately texts the owner with the caller's details. You can call them back within seconds.
Yes. SubCall uses a natural, warm voice — not a robotic script reader. Callers regularly don't realize they're talking to AI. You can hear it yourself on our demo.
We currently support plumbing, HVAC, electrical, roofing, general contracting, painting, flooring, landscaping, and cleaning. Each trade has its own intake script, emergency triage rules, and scheduling logic.
Yes. SubCall integrates with Jobber, ServiceTitan, Housecall Pro, Workiz, and more. Jobs created from calls can sync directly to your existing platform. If you don't use any FSM software, everything lives on your SubCall dashboard.
SubCall answers calls 24/7, 365 days a year — including nights, weekends, and holidays. Every call is handled, every lead is captured, and your team gets notified instantly.
The AI is trained to recognize trade-specific emergencies — like burst pipes, gas leaks, sparking outlets, or active roof leaks. It flags these as urgent, gives the caller immediate safety guidance, and texts the owner right away.
No long-term contracts. SubCall is month-to-month. You can cancel anytime — though most contractors don't, because they stop losing jobs the day they turn it on.
The trial gives you 50 minutes of call time over 30 days. Full trade-specific intake, emergency triage, and SMS dispatch — exactly the same product as the full plan, just metered. After 30 days or 50 minutes (whichever comes first), you can upgrade to the full $349/month plan or cancel.
If you don't upgrade or cancel by day 30, your card is automatically charged $349 and you continue on the full Front Desk LIVE plan. Before that we text your mobile once, with the days you have left, if you have SMS alerts turned on. You can cancel anytime from your dashboard.
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