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Home/Features/Call Analytics

Call Analytics

See every call. Know what you caught, and what you missed.

One dashboard. Every call logged, every emergency flagged, every job dispatched. No spreadsheet. No guessing.

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Live in under 5 minutes · Works with your existing number · No hardware · $349/mo

This monthNov
147Calls
118Jobs
$41kRevenue
Peak hours

Busiest: Tuesday AM · Friday PM

23 flagged emergencies · 0 missed

You can’t see what you miss

You don’t know how many calls you’re missing. That’s the problem.

Most contractors don’t track their calls. How many came in, how many were answered, how many became jobs, how many hit voicemail and never called back. You know you’re busy. You don’t know what you’re losing. The contractor who tracks every call knows their busiest hours, their peak days, which trades drive the emergencies, and how many jobs they caught versus missed.

3–5×

When contractors start tracking, the missed-call number is typically 3–5× higher than they estimated.

How it works

How the analytics build themselves.

Step 01

Every call is logged automatically.

Inbound calls, duration, caller details, what was discussed, what was dispatched. No manual entry, ever.

Call log
Jane Rodriguez 2:15 · job Tom Becker 1:40 · quote Priya Nair 0:55 · booked

Step 02

Calls are categorized.

Each call is tagged: emergency, routine, new customer, existing. You see patterns, not just a list.

This month
Emergency · 23Routine · 91New · 44Existing · 74

Step 03

You see your peak hours.

The dashboard shows when the phone rings most. Tuesday mornings. Friday afternoons. Sunday nights.

Peak hours

Step 04

You track job capture rate.

Calls that became jobs versus calls that didn’t. And how much revenue those jobs represent.

Capture rate
80%118 of 147 calls

$41,000 new revenue this month

You can’t improve what you can’t see

You can’t improve what you can’t see.

That’s the data that tells you when to hire, when to run ads, and whether you’re actually growing or just feeling busy.

Before SubCall

“We’ve been pretty busy this month.”

No numbers. Just a feeling.

After SubCall

147 calls · 23 emergencies · 118 jobs

$41,000 in new revenue from calls you’d have missed.

Call analytics FAQ

A few questions, answered.

Yes. Every call shows the caller’s name, number, duration, what was discussed, whether it was flagged an emergency, and whether a job was dispatched.

Stop running on a feeling

See what you’ve been missing.

Set up in under 5 minutes. Works with your existing number. Cancel anytime.

Get started
Keep readingAI ReceptionistEmergency TriageSMS Crew DispatchAll features →
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